Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Zenvico.

Orders are typically processed within 1–3 business days after payment confirmation.

Processing times may vary during holidays, promotional periods, or due to high order volumes.

Estimated delivery times vary depending on the destination and product availability.

Typical delivery times:

Please note that these are estimated delivery times and are not guaranteed.

Shipping fees, if applicable, will be displayed during checkout before payment is completed.

We may offer free shipping promotions on selected products or orders.

Once your order has been shipped, you will receive a tracking number via email when available.

Customers can use the tracking information provided to monitor the status of their shipment.

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping fee.

Zenvico is not responsible for delays caused by:

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, please contact us immediately. We cannot guarantee changes once an order has been processed.

If your package is lost, damaged, or arrives with missing items, please contact us within 7 days of delivery.

We will work with the shipping carrier and supplier to investigate and resolve the issue.

For shipping-related questions, please contact: